Observation
Youâre using your computer and all of a sudden you notice something wrong. Something doesnât seem to work correctly⌠it doesnât do what you expect it to.
Is there something wrong with the hardware or with the software? Is there something wrong in your configuration or the way youâre using the computer? Are you expecting the wrong thing to happen?
You donât know yet, but one thing is sure: What you saw didnât match what you expected.
At this stage, this is an observation. Something looks wrong, so you start to troubleshoot.
Note
Hereâs an example of an observation:âWhile walking, I felt a pain in my right footâ.
Important
Do not report observations as bugs. Observations are not bugs, theyâre observations. If you think your observation might lead to finding a bug, troubleshoot to make sure.
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