Expectation
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Observations are mismatches between what the computer does and what youâre expecting it to do.
Before troubleshooting, make sure that your expectation is correct.
Read the relevant documentation, search the web for related issues, go through the release notes and, if youâre still unsure, in the community.
You cannot troubleshoot without doing this.
If your expectation is indeed correct, continue to troubleshoot.
Note
Hereâs an example of a valid expectation:âMy shoe should not hurt my footâ.